Frequently Asked Questions

Explore our FAQs for information on location, parking, payment options, and general policies at the venue.

Where is Riverfront Live Located?

4343 Kellogg Ave Cincinnati, Ohio 45226

Riverfront Live is located 6 miles east of Downtown Cincinnati on US 52 near the intersection of Wilmer Ave and Kellogg Ave.
From Downtown Cincinnati, head east on US 52.
From 275 take the Kellogg Ave exit and travel 3 miles west towards downtown Cincinnati.

What are my parking options?

Riverfront live has over 1000 parking spaces located on the property.

How can I purchase tickets to a show?

Tickets are available at our box office located at:
4343 Kellogg Avenue
Monday–Friday
12-5pm and 90 minutes prior to all shows.

Tickets are available online at ticketweb.com or on our website riverfrontlivecincy.com

For any ticketing questions please call 513-321-2572 or email info@riverfrontlivecincy.com

ALL TICKETS ARE NON-REFUNDABLE

Are concerts GENERAL ADMISSION OR RESERVED SEATING?

All shows are GA/ standing room only with some limited first come first serve seating available. No outside chairs may be brought in unless otherwise noted on RiverfrontLiveCincy.com or Ticketweb.com

What are my payment options?

We accept CASH, VISA, MASTERCARD, & AMEX.
ATM on Site.

Are there age restrictions?

All shows are 16 & up unless otherwise stated on RiverfrontLiveCincy.com or TicketWeb.com.
All guests must have a ticket to enter venue.

Is an ID required to pick up tickets at will-call?

YES.
Tickets can be picked up at the box office Monday-Friday from 12pm-5pm and Day of Show 90 mins prior to start time.

Do I need an ID to enter?

You must have a legal state issued ID to consume alcohol at the venue. If there is an age restriction for the show then you must have an ID to prove you meet the age requirement.
NO EXCEPTIONS.

Can I smoke inside the venue?

NO Smoking and Vaping is allowed inside the venue per Ohio State Law.

Are Bags Allowed into the venue?

For your safety NO COOLERS, BACKPACKS, LARGE BAGS or BOXES may be brought inside the venue.
ALL BAGS AND PERSONS WILL BE SEARCHED.

Can I bring food/drink to a show?

No outside food or drink may be brought into the venue.

Can I bring my Camera?

Professional Cameras, cameras with detachable lenses and camera rigs are not allowed inside the venue.

Do you have a lost and found?

Please call 513-321-2572 Monday-Friday from 12pm-5pm to inquire about any lost items. 

Reach out to us and we will get back to you.